1. Who we are

This website is operated by Bri Watson, Hypnotherapy & NLP, providing hypnotherapy and NLP services in Blackpool and the Fylde Coast area.

2.  What personal data we collect and why

We collect and use personal data only when you actively give it to us:

• Contact form – When you submit the contact form we collect your name, email address, and any information you include in your message so that we can respond to your enquiry and keep a record of our communication.
• Email enquiries – If you email us directly, we will process the contact details and information you provide for the purpose of responding to you.

3. Legal basis for processing

Under UK GDPR we rely on the following legal bases:

Consent – where we ask for your explicit consent (for example, if you ever sign up to a mailing list).

Legitimate interests – to respond to your enquiries and operate, protect, and improve our website and services.

4. How long we keep your data

Contact form and email enquiries are normally retained for up to [e.g. 2 years] for reference and to manage ongoing work, unless you ask us to delete them sooner and we have no legal reason to keep them.

If you go on to become a client, any clinical or session records are kept in line with professional and legal requirements; these are stored separately from the website.

5. Who we share your data with

We do not sell your personal data. We may share limited information with:

• Service providers who help us run the website and email services (for example, website hosting, contact form provider, email provider). They only process your data on our instructions and must keep it secure.
• Legal or regulatory bodies if we are required to do so by law.

Your data may be transferred outside the UK/EEA where our service providers use servers located abroad, but we only use providers that offer appropriate safeguards (such as Standard Contractual Clauses or equivalent protections).

6. Cookies and similar technologies

This website uses essential cookies that are necessary for it to function correctly.
Additional cookies (for example, for analytics or embedded content such as YouTube videos or social media feeds) may be used only with your consent where required. You can control cookies through your browser settings.

7. Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data, where we are able to do so and have no legal obligation to keep it.
• Object to or restrict certain types of processing.
• Withdraw consent where we rely on consent.

To exercise any of these rights, contact:
[your email address here].
If you are unhappy with how we use your data, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the date of the most recent update.

Last updated: March 2026